Terms of Service

These terms apply when you use Counta, an app made by Ruach Tech Ltd (“we”, “us”). By using Counta you agree to them. If you got Counta from the App Store, Apple’s standard licence terms also apply; if you got it from Google Play, Google Play’s terms also apply. Nothing in these terms affects your legal rights as a consumer.

Tap counting is free and works offline. Voice counting needs an internet connection and uses voice minutes. You may use Counta for your own personal practice. Please do not misuse it: for example, by trying to get voice minutes you have not paid for, interfering with our service, or reverse-engineering it to do either.

Voice counting uses voice minutes, one minute at a time while a voice session is listening. Nothing is used while Counta waits for you to start speaking, and when you stop a session, unused minutes from the block in progress are returned. Time used is rounded up to the next whole minute; a session stopped within its first 30 seconds, before anything was counted, is free.

You can get voice minutes by buying a pack in the app or by redeeming a code we give you. Voice minutes have no cash value, cannot be exchanged for money, and cannot be transferred to another person.

Your voice minutes belong to the anonymous account on the device where you got them. Today that account is not linked to an email address or to your Apple or Google account, so if you delete Counta or move to a new device, your remaining minutes cannot be restored. Please keep this in mind before deleting the app.

Packs are sold and charged by Apple or Google, at the price shown in the app. Once a pack is bought, its minutes are added to your balance straight away, so the purchase is complete at that point.

Refunds are handled by Apple or Google under their own policies: request one through the App Store or Google Play. If something went wrong with a purchase, for example minutes that never arrived, email hello@ruac.tech and we will put it right.

Codes we give out may have a limited number of uses and an expiry date. Each code can be redeemed once per account. We may withdraw a code that is being misused.

Voice counting depends on speech recognition, your microphone and your surroundings, so it can occasionally miss or mishear a repetition. You can always correct the count by tapping. Counta is a counting aid and is not intended for any purpose where an exact count is critical.

We work to keep voice counting available, but it relies on internet connections and third-party services, so we cannot promise it will always be available or uninterrupted. We may update Counta and change or discontinue features. If we ever stop offering voice counting, we will give reasonable notice and refund or otherwise make good any unused paid minutes.

Our Privacy Policy explains what happens to your information, including audio during voice sessions.

We provide Counta with reasonable care and skill. We are not responsible for losses that were not foreseeable, or for losses caused by events outside our reasonable control. We do not exclude or limit our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence or for fraud.

We may update these terms. When we do, we will change the date at the top, and for significant changes we will let you know in the app. Continuing to use Counta after a change means you accept the updated terms.

These terms are governed by the law of England and Wales. If you live elsewhere in the UK or in another country, you keep the protection of your local consumer laws and can bring proceedings in your local courts.

Questions about these terms: hello@ruac.tech.